Processing Time
Orders are typically processed within 2-6 business days. During peak periods, processing may extend up to 12 business days due to increased demand and staffing considerations.
Delivery Time
We expect that most orders will be delivered within 5-13 business days from the date of shipment. Please note that these time frames are estimates and may be affected by factors outside our control. Orders can take up to 60-90 days.
Shipping Costs
All products include free standard shipping. We offer clear and upfront pricing for any expedited or international shipping options during the checkout process.
Tracking Information
You will receive a tracking number via email once your order has been shipped. Our advanced tracking system provides real-time updates to keep you informed about your shipment's journey.
Taxes/Duties
Customers are responsible for any applicable taxes, customs fees, and duties. Please check with your local authorities regarding potential charges upon receipt of your order.
Signature Confirmation
Some orders may require a signature upon delivery. Our carriers will attempt delivery up to three times before the package is returned. Customers can choose to opt out of this requirement, understanding the associated risks.
Incorrect Address Responsibility
It is crucial that customers provide a complete and correct delivery address. Once an order has been processed, we cannot change the destination address.X is not responsible for any issues that arise due to incorrect address information provided by the customer. Any additional costs incurred for re-shipping will be the responsibility of the customer.
Delivery Issues
If you encounter any issues with your delivery, please contact us as soon as possible. Our enhanced customer service is dedicated to resolving any concerns quickly and effectively.
External Factors
While we strive to maintain our delivery schedules, unexpected events such as natural disasters or severe weather conditions may cause delays. We appreciate your patience and understanding in such situations.
Delivery Responsibility
Responsibility for the package transfers to the courier once it leaves our facility. We collaborate with reputable couriers to ensure reliable delivery.
Acknowledgment
By making a purchase from Pro Domicile, you agree to our updated shipping policies. Contact Ty@prodomicile.com for any inquires.